Customer: I can't open the door. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. For exceptional service and access to exclusive benefits. Always wear safety glasses when using tools. Turn off the washing machine. Step 8. cj. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. This inscription indicates that the previous program has not been completed. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. Problems with the power supply. Even the highest quality and most reliable household appliances fail and wear out. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Sometimes, it helps to reset the washing machine. Step 1. Slide the soap drawer back in place. 0 - Incorrect operation of the unit control module. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. Error 20 or E20: APS error. Check the drainage hose for possible kink or twist. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. Manage Settings The user will be notified of a malfunction in the drain system by DTC E20, which will be displayed on the electronic display of the machine. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). 2 - Water does not flow into the tank: insufficient head or head velocity. Quick and easy laundry tips for you to use in your own home. And also the problem may be a malfunction of the contacts. Before taking any steps, please, take precautions! Step 6. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. 4. Check the user interface, replace it if necessary. This website uses cookies to improve your experience. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. Blocked drain hose. Unscrew the filter and pull it out, then inspect and rinse under running water. 18. checking the performance of the pressure switch. Hooray!!! Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Secure the connection by sliding the retaining clamps in place. Step 3. Browse through the following possible . Get advice on your device with our brand new app. The wizard did not have to be called. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Switch off the machine and unplug it. Click on the causes below for guidance. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. (Same as Error 17 or E17 error). We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. Otherwise, replace the drain pump with a new one. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. The machine starts the drum at a maximum speed of 55 rpm. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. In some models, this error is displayed as an E07 error code. Replace the water pressure switch in case of any damage. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. The machine's hatch is jammed or blocked. 1 - The door of the washing machine does not lock properly. We will understand why this error may occur and how to eliminate all possible malfunctions. You will need to replace it if its defective. vp. Editor, Marcus Herbert. The sensor responsible for the temperature is out of order. You can check it behind the machine. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Your email address will not be published. The machine has earned! Or can electronics crash? Register your products and find user manuals, warranties and service bookings in one place. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Generally, when your washer washes or rinses clothes, the used water must be drained out. Check whether the motor connector is bent or not properly connected. It can have hair, wool thread. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. Thats why weve created EasyTips. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. The safety thermostat TOC and the main PCB. Check wire connection between the NTC sensor and the main PCB. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. 10% discount for all online orders. Safety is of major importance when performing any service or repair on any electrical appliance. ct. oj. Provide explanations and suggestions about the loading mode. Our Candy is NFC-capable & has an android app that has a "diagnose" or . 2. Step 5. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. 8 - Incorrect functioning of the tachogenerator. E06. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. In after everything is clean .. 41 Posts. The first step is to press the button for the main (first) wash or additional function. Candy Go, Smart, CO And COS Washing Machine Fault Codes. ur. Check wire connection between the NTC and main PCB. Children's socks, wound on a heating element, sabotaged the process. Check motor brushes for wear and tear. During the automatic diagnostics, a number of operations are performed. There is a pause of one second before starting. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. rb rs. Having issues with your appliance? Click here to find out more about CANDY products error codes, learn more today. If the issue still persists, youll need to replace the motor. You've reset it. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. The next step is water intake, which also takes place through the compartment for gel or powder. then squeeze the filter from the back. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Check it using a multimeter. Tachogenerator malfunction. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Replace in case of damages. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Step 8. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. The automatic testing mode is carried out according to a specific algorithm. After we set the drain mode, it drains. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Use less soap powder. A special coding is used to indicate malfunctions. Faulty water inlet valve stuck or open. Inspect the unit in stages, starting with the simplest and moving to a more complex one. E06. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. The water supply hose is kinked or trapped. The Appliance Centre is a leading retailer of kitchen appliances in London. Check your drain hose if its curled or bent. E07. . Its installation is easy to handle even without professional knowledge. The Candy washer E01 error code indicates a problem with the door lock. Step 9. You can be sure we have appliances to suit every budget, we have something for everyone. How to Fix It: Check that the tap is open and the hoses aren't kinked. Do not forget about the filler valve, which can jam during operation. Error 13 or E13: Communication between U.I board and main PCB error. If necessary, it must be freed from water. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Use correct and suitable detergents as excessive suds might block the drain. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. Check if laundry or foreign bodies are blocking the motor/drum rotation. To clean the pump, you must unscrew the cap on it and examine the impeller. Thankfully, a . Then you can do the pump. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. They did everything as YOU described, and found a button and a penny. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Remove all with a piece of wire or pour vinegar. Step 2. Click here to learn how to do this. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Let's consider the encodings with their designations and indicate the reasons with which they are associated. We'll assume you're ok with this, but you can opt-out if you wish. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). Make sure the water inlet valve Filter screen is clean. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. We accept all major credit and debit cards. Blockage on the waste spigot / blocked plumbing. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Always turn off the gas at the source before repairing any gas appliance. An example of data being processed may be a unique identifier stored in a cookie. Check the user interface board, replace it if necessary. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. 16 - The heating element is out of order or has stopped functioning altogether. Having issues with your appliance? Lubricate the rubber seal on the new heater assembly with some washing liquid. Inspect the drain hose for any bends or curls and straighten them. Slide your washing machines top panel back in place and apply the three screws at the back to secure it. Required fields are marked *. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. Youll need to replace it if theres damage. They will light up at the same time. Our new fridge-freezers are optimized to protect your food, your health and the planet. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). The washing machine draws 6 liters of water. E05. How to install a washing machine in the bathroom yourself. 6 - Error in memory operation (EEPROM - programmed NMC). The washing machine cant close the door. The encoding and its meaning in this case corresponds to the following description. Step 3. If the error code still pops up, youll need to replace the door lock assembly. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). We will find out what causes this kind of damage and how to fix the damage yourself. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. E5 - Water temperature sensor fault. 7000 GreenZone helps fruits and veggies stay nutritious. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. And so every time. The appliance makes an unusual noise because of . Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Step 5. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Read Zanussi recipes and get cooking with us. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. In other cases, the motor will not spin at all. We often link to other websites, but we can't be responsible for their content. Carefully pull out the cover, it should come out. Set the old heater assembly aside. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. Browse through the following possible . Inspect the drain pump filters for clogs and clear them appropriately. Book online or give us a call on 0208 226 3633. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Looking for your manual? Remove the drain hose and check the curls. Check the wiring connection in the electronic module. Step 1. Metal parts were found in the pump and filter. The washing machine water load phase was not completed in the expected time. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Unplug the connector from the socket. CONTINUE. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. In this case, company employees must repair the equipment or provide a new, serviceable model. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. (Same as Error 21 or E21 error). ComfortLift - Worlds first liftable basket. If done correctly, this will take 5 seconds. 7 - Problem with the engine. The Error code E20 in a Candy washing machine is a drain problem. CANDY is a brand of home appliances that includes washing machines. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If it reads zero or way beyond the range, the pump . Check the wiring harness on the motor and replace any damage. Check that the motor does not have leakage from earth. Secure the new board by snapping the retaining clips in place. Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Get The App From Play Store! Malfunction of tachogenerator. Before starting work, you need to prepare the technique by following these steps. There may be problems with blocking the hatch. The controller is not working properly. Step 4. 4 - Excessive volume of liquid in the tank. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. ORDER ONLINE NOW Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Master Steam Cooking with the 9000 SteamPro Range. PROG. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Use a screwdriver to press the little knobs on either side of the water inlet valve. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Disconnect the hoses from the soap dispenser assembly. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. The models belonging to the Aquamatic series have 3 error codes. Take your new heater assembly out of its packaging. This means that the drain is blocked somewhere and the . Problems when draining the waste fluid. If you detect any cracks in the drain hose, replace it. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. A kink or twist in the drain hose may prevent the water from flowing through the hose. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. The machine has earned! Important! Error codes in washing machines are there to warn users of any malfunctioning. ty . Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Turn on the washing machine and wash cycle. Step 2. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. Please, read our disclaimer before proceeding. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Have a good repair! If you found this video helpful, Please Subscribe if you wouldn't . By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Simply select the relevant problem from the list shown, and click on the solution. EXTRAS. View Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). Save my name, email, and website in this browser for the next time I comment. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. After cleaning, everything works wonderfully. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. The Main Wash water inlet valve checking. Keep loose clothing and hair away from any moving parts. Reconnect any loose wire and replace the lock in case of damage. Plug your washing machine back to its power outlet and turn on the water supply. It is connected to a waste water discharge system. 1. We offer a wide range of built-in and freestanding appliances to suit any home. Kinked outlet hose. Everything worked out! Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. Step 1. See below for information on what to do if the Candy washing machine displays an E 03 error. Check whether the drains are draining satisfactorily. 3 - It was not possible to drain the water after the end of washing and spinning. Now we will collect, I hope everything will be OK! Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. The first step is to switch off the washing machine. To fix this problem, youll need to replace your washing machines heater. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Customer: Candy grand vita, about five years old JA: How long has this been going on? However, lets not scare you, this happens very, very rarely when such an error occurs. Straighten all curls and remove the hose if they are permanent. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Further on spin, it presses. The heater element is mounted a the base of your washers tub. To learn how to do this, read this article. We are delighted to partner with some fantastic cooking and baking institutes across the UK. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. 8000 AbsoluteCare - programmes for all fabrics. E07. Step 4. Error codes are necessary as they inform users of malfunctions. Check the wiring harness between the door lock and control board. Hooray!!! Try a wash with the drain hose in a bowl or sink. Attention! Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. Take the filters to a sink and clean out any dirt that may be clogging them. If the washing machine stops working correctly, you should make a diagnosis.

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